Privacy Policy

1. Introduction

Welcome to Roma Health ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit www.romahealth.in.

2. Information We Collect

We collect information necessary to process your orders and improve your shopping experience:

• Personal Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: We do NOT store your credit/debit card details. All payments are processed securely through our trusted payment partners (Razorpay/PayU/Cashfree).
• Usage Data: IP address, browser type, and browsing behavior on our site to improve performance.

3. How We Use Your Information

Your data is used strictly for:

• Processing and delivering your orders.
• Sending order confirmations, tracking updates, and invoices.
• Responding to your customer service requests.
• Improving our website layout and product offerings.

4. Data Protection & Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data. Access to your personal information is restricted to authorized personnel only.

5. Cookies

We use cookies to enhance your experience (e.g., remembering items in your cart). You can choose to disable cookies through your browser settings, though this may affect some site functionality.

6. Third-Party Sharing

We do not sell or trade your personal information. We may share necessary details with trusted third parties solely for:

• Logistics Partners: (e.g., Delhivery, BlueDart) to deliver your package.
• Payment Gateways: To process secure transactions.

7. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Roma Health
Email: info@romahealth.in
Phone: +91 90492 85551
Address: Wardha Road, Nagpur, Maharashtra, India.